Frequently Asked Questions

Check most frequently asked questions here
Shipping
Where do you ship to?
When will I receive my order?
How much does shipping cost?
Return/Exchange
Do you accept returns/exchange?
What are the conditions for return?
What items are non-returnable?
Who pays return shipping fee?
Do you issue refunds?
Sizing
What sizes are available?
How do I measure for sizing?
Custom-made orders
Do you offer bulk services/items for resale?
How long does it take to process custom orders?
Can I return/exchange a custom-made order?
Do you offer custom-made orders?
Location/Products
Where are you located?
How do I contact you?
What can I get in your store?
What are your brands?
Where are your products made?
Are your products in large quantity?
Payment
What payment method do you take?
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